Having a unique blend of exposure in Training, Quality Control and Customer Service domains, Seema Sunil has had rich experience in multiple facets of Process re-engineering, Customer Service Operations, Call Centre Management, Service Assurance, Training, Quality and Customer Life Cycle Management.

She has been fortunate to have worked with highly talented individuals, who have etched indelible marks of learnings. It has helped shape her learning curve, career and life.

The dynamic organisations she has worked with, for over 2 decades, in India and UAE have helped expand her horizon and fast track her learning curve.

Her specialisations include Six Sigma Black Belt, ITIL Certification and TTT certifications along with a postgraduate degree in Business Administration.

The Happiness Quotient is an impetus to organisations and individuals, who are willing to take exciting and conscious learning strides in their lives.